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Delhivery: How Did A Small Start-Up Become A Gimmick In The Indian Logistics Industry

Started as a last-mile logistics company in June 2011, Delhivery stands as one of the important pillars in the start-up industry when it comes to logistics.

Of late, experienced people in the start-up industry have been talking a lot about logistics’ growth in India.

They say, logistics is the next big bet in Indian ecommerce industry.

Over the past five years, ecommerce has drawn a lot of attention from every professional genre in India. Entrepreneur, consumer, venture capitalist etc, are a few to name.

The most supporting block of any ecommerce organization is their logistics.

Started as a last-mile logistics company in June 2011, Delhivery stands as one of the important pillars in the start-up industry when it comes to logistics.  

Sahil Barua (CEO) and Mohit Tandon (CSO) left their full-time jobs at Bain and Company to open a venture of their own. As they researched, they found a huge market need in logistics for ecommerce in companies. The other co-founders Suraj Saharan (COO), Bhavesh Manglani (COO), and Kapil Bharti (CTO) then joined hands to create a gimmick in the logistics industry.

The Gurgaon-based company has grown into a prosperous empire with three verticals- fulfilment (warehousing and packaging), omni-channel (technology services to online retailers), and data services that includes route optimization and real time shipment tracking. What started as a five-employee enterprise three years back has now turned into an organization employing 15,000 people.

With more than 1500 pin codes on their list and over 20,000 sq ft of warehousing space in Delhi and Bangalore, Delhivery also offers third party warehousing and transit warehousing to its partners. With presence in 10+ cities already, the company now plans to expand its reach to over 250 cities in India and a few countries abroad, by the end of this fiscal year.

For a company that was founded by an alumni group of IIT and IIM, two years back, with hardly any investors on their list, raising a monthly revenue of 12 crore INR, and shipping more than 51,000 orders per day, is nothing less than a meteoric rise. Delhivery received its third round of funding from Nexus Ventures not long before. The company culture aims at making every individual experience working in trenches as a delivery boy, for at least twelve hours a week, so as to promote teamwork and efficiency of the employees. 

After every 20 minutes I get up and go talk to a team member. Thanks to this, I know everyone in our office by their first name. We have that kind of openness in the office where people can tell us what they think. That is what keeps us going”, quotes Sahil Barua, one of the founders of Delhivery.

For the financial year that ended in March 2014, Delhivery updated annual revenue of Rs 62 crores. The company expects its top line notch to reach Rs 220 crores by the end of the current fiscal year.

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